Remvi By The Bay

Reviews

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  Darren Humphries 3

  We attended Remvi for dinner early on a Saturday evening. The experience did not start well as we waited for about five minutes to be attended though the place was not busy. We were finally prompted to a table by the window where we discovered the next issue. The restaurants table layout is terrible. The tables are so close together you are basically sitting right next to the patrons on the next table. You can overhear their conversations, they can hear yours and you are almost sharing their meal. Order taking was simple and staff followed up at intervals to see if we were ready to order. As with many restaurants, we chose the banquet as you get to experience a bit of everything and this is where Remvi excels. The banquets are superb. The prices are excellent and we would go as far as saying that they are the best, quantity and flavour wise, that we have ever had. However, now we get back to customer service. It seems that after you get your main platter, the staff disappear thinking that they have some spare time on their hands while you chow down. It took a good twenty minutes to get the attention of a staff member to request another jug of water. After a wait of ten minutes, the jug had still not arrived and that particular staff member had disappeared. We finally got the attention of another staff member who promptly provided the water. After receiving the sweets platter from another staff member who had just started her shift and was by far the friendliest of them all, we were then provided the bill which was paid with ease at the rear counter. It wasn't until I went to use the facilities before leaving that I realised how devoid of a Greek identity the restaurant had. There were very minimal furnishing showing any signs of a Greek personality except for some pictures on the walls. In contrast, walking down the back hallway to the facilities, the walls were painted bright royal blue and also had pictures on the walls which I guessed was maybe how the restaurant used to be decorated before a more clean modern approach was adopted in the main dining area. The last thing to note is that the facilities are very dated, as is the original building, and don't appear to have ever been upgraded. The mens single urinal is surrounded by a strangely placed tiled wall which limits access to larger men who will be forced to use the single toilet. Remvi has a few pros going for it but overall more cons. If it wasn't for the superb food there might not be a good reason to ever go back. Staffing wise, we may have just been there on a bad evening, however it seemed that the staff were not very organised and didn't have designated tables to service which might have helped on a more personal level. We will probably go back to Remvi in the future just to see whether the experience is any different.

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  Andrew Michael 4

  Great Greek cuisine, very good location and decor bodes true to their cuisine. We ordered the banquet and loved it. My only reason for not giving 5 stars is the service, they we're polite etc just very hap-hazard and slightly unprofessional. Nothing wrong with their service but top quality restaurant and dishes should be matched with top quality service. Hopefully when I return I can update to 5 stars.

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  Detailing Time2Shine 5

  5 star restaurant food was absolutely amazing. Service A1. Been here numerous times. Staff are friendly & kind. Highly recommended.

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  Noel Irwin 5

  Great Greek food and good service. Highlyh recommend anything on the menu.

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